Saturday, March 1, 2008

A Winning First Impression for Men

By Brian Lipstein, AICI

Have you ever walked into a room full of strangers? Of course you have. We all have. From business meetings to happy hours, when we meet someone for the first time we are judged on who we are before we even open our mouths. I have seen the following quote in multiple books, originally coming from Alison Lurie’s The Language of Clothes (1981), and felt it was only appropriate to share it with you.


Long before I am near enough to talk to you on the street, in a meeting or at a party, you announce your sex, age, and class to me through what you are wearing – and very possibly give me important information (or misinformation) as to your occupation, origin, personality, opinions, tastes, sexual desires, and current mood. I may not be able to put what I observe into words, but I register the information unconsciously; and you simultaneously do the same for me. By the time we meet and converse we have already spoken to each other in an older and more universal tongue.”


My expertise lies within men’s professional wear. Over a year ago I started a menswear business with a partner in Philadelphia selling and servicing custom fit, professional garments. Originally based in the Wharton Venture Initiation Program and now located near Rittenhouse Square, I continue to provide executive service (in-home or in-office) throughout the Philadelphia region. A typical meeting always begins with me learning about a client; who he/she is, what his/her current wardrobe looks like, what his/her needs are, and the goals he/she hopes to achieve in the foreseeable future.


As the quote I used earlier suggested, by the time most people say their first words to each other they have already had a silent conversation. Judgments, whether good or bad, are already forming for each person and first impressions have been set. What kind of impression is your image setting and are you sure it’s the right one?


There are many visual aspects apparent when you first meet someone. What do you think is the most prominent? I would venture a guess that most of you would put the importance on clothing or basic bodily features. While this is important and perhaps the most conscious thought, more importance lies with how you carry yourself. Your posture is an aspect that can have a significant effect on both your confidence as well as the confidence others place in you. By keeping your shoulders back and your back straight you will look and feel taller. Vince Lombardi said, “Confidence is contagious and so is lack of confidence, and a customer will recognize both.” In a new setting, carrying yourself with this confidence will attract others, subconsciously giving you more credibility and trust than your competition.


The second most important visual aspect is what I mentioned before; your clothing. Clothing can be put together in different combinations that create varying levels of formality. From formal wear to business casual (an upcoming topic in the series), knowing which combination to choose will be essential to your success. Here I will discuss a basic; the business suit.


For men and women the suit has become the basic business dress. The suit alone, however, does not make the difference. Like everything else, the difference lies in the details. First, the suit must be properly fitted. Alterations on off-the-rack suits are limited to the fabric available to work with in the suit. If you are buying off-the-rack be sure to buy too big, not too small. Even then, the most important alterations are the most expensive and are not always possible. In the end, to ensure the correct fit for every dimension, including taking into account your posture, I recommend exploring custom fit clothing. A quarter of an inch here or there will make a significant difference you have to experience in order to fully appreciate.


In addition to proper fit, proper care and maintenance of the garment is important. Suits should be worn in a rotation so that between each wear there is time for the wrinkles to fall out. If you are attending an important event or meeting, be sure to wear a freshly pressed suit and crisply pressed shirt (avoid using starch on high quality shirts as it will break down the fabric faster). Don’t make the mistake of walking into an important situation wearing something that looks like you pulled it out of the laundry hamper that morning.


Staying with the theme of details let’s talk about grooming. Good grooming habits are critical to making a positive first impression. Imagine two different men approaching you to introduce themselves, John and Jim. John has long unkempt hair and scruffy facial hair, and when you shake hands you notice he has long nails and dry, cracked skin on his hands. Jim is clean shaven with a well styled haircut, trimmed nails and cared for skin. Assuming all else equal, with whom would you want to do business? The attention to personal detail shows others that you are meticulous with your work as well, leading them to believe you will be more thorough and attentive than the competition. Although you may both be equally capable, the first impression you make could be the edge you need to get your foot in the door and begin forming a long-term relationship.


When planning what to wear each day it is best to prepare the evening before. Start by looking at your schedule for the following day and plan appropriately. Always dress to the situation and what you are hoping to accomplish for that particular day. Remember, you can always take a jacket and tie off to become more casual, but if you neglect the jacket and tie from It is best to be prepared for every situation so at least keep a jacket and tie handy in your office if you don’t wear them on a regular basis.the start you will not be able to fulfill your boss’s surprise request to attend an important dinner engagement that evening.


As one saying goes, “If you want to see if a man is well dressed, look down.” Always make sure that your shoes are shined. Technically, shoes should be shined after each wearing, but if nothing else try to shine them every few. This practice takes dedication, but will ultimately reinforce your attention to detail when making your first impression.


Lastly, avoid any fashion faux pas such as wearing a different color belt than shoes, or wearing conflicting patterns and colors. I will discuss these issues in my upcoming articles along with more detail into some of the points I have touched on here. If you think you could benefit from the experienced eye of an image consultant do not be bashful, the first consultation will either confirm or deny your thought. At my firm, we tell our clients that if nothing else, one should be cognizant of one’s image and manage it just as one would one’s career. Ultimately, a professional image is a strong tool in developing your career, and disregarding it can often prove to be a mistake.


Brian Lipstein is the Vice-President and Co-Founder of Henry A. Davidsen, Master Tailors and Image Consultants in Philadelphia. He can be contacted by phone at 215-253-5905 or via email to brian@henrydavidsen.com. To learn more about Henry A. Davidsen, visit them on the web at www.HenryDavidsen.com.

5 Simple Steps for Making Flawless Introductions

By LisaMarie Luccioni, MA AICI CIP

In today’s world, introductions occur in both our personal and professional lives. And yet many of us fumble through the experience, feeling disheartened as we stumble over wording, wishing someone else would have assumed this specific responsibility. Here some helpful suggestions on how to smoothly, effortlessly—and correctly—handle our future introduction-making experiences.

1. Don’t rush introductions. Many people “zip” through them so quickly, they either stumble over the wording or confuse the people being introduced. The United States has been described as a “nervous” culture; we feel uncomfortable with silence and feel compelled to fill every moment with wording. Proper introductions should consume a portion of time; fight the urge to rush through the process.

2. Wait until the introduction is completed before you offer to shake hands. The end result? You pay closer attention to the name being voiced, especially valuable when the name is more verbally complex. “Iosifidis” is harder to catch than “Smith”. Waiting until all names have been said also allows you to focus on the information being offered.

3. If you’re feeling especially skilled in making the introduction, offer a piece of information about those you introduce. They’ll appreciate the detail because they can then use the specifics as a launching pad for conversational talk.

4. Be wary of referring to people in introductions as your “best friend”, “most valued client”, or “most skilled employee”. These types of qualifiers can make other friends, clients, and employees feel disregarded, unimportant, and inadequate.

5. If it’s obvious that someone doesn’t remember your name, be understanding and offer a self-introduction. Extend your hand and offer a gracious, “Hello, I’m LisaMarie Luccioni, the professor of Communication at UC. We met last month at the Women Leading Women’s Conference downtown. It’s nice to see you again.”

LisaMarie Luccioni is a professor of Communication at the University of Cincinnati, an etiquette expert, and the only certified image professional (CIP) in the state of Ohio. She can be reached at lisamarie.luccioni@uc.edu or 513.919.7636.

When to Say When?

By Arnita Nina Kindle, AICI

Problem: Too much perfume. Your presence should not precede your entrance and remain long after your exit.

Over the weekend I was at the SaddleBrook Resort outside of Tampa, Florida as a guest of a partner of a prestigious law firm. One guest in particular stood out to me not for the fact that she accessorized her lean body with a thigh high mini dress and 4” high heel shoes or her long brownish-blond dyed hair which she proudly sashayed back and forth during the course of a dinner conversation with effortless ease. As the gentlemen who were seated at the dinner table gazed in admiration of her presence, all I could really notice was her perfume. It was more than enough to make and maintain her statement. I could not honestly understand why such an attractive person would dowse herself with so much perfume (especially for a corporate dinner). Maybe, that would certainly open the nasal passages of the 250 +/- firm attendees she reasoned. However, personally, I found it quite difficult to enjoy my meal.

So I pose this question, how much do you consider too much perfume? I spoke with a girlfriend, Michele, a banker from New York about it and she shared with me a secret while she was interviewing for a job. The interviewer stated that “they have a dress code policy which consists of little to no perfume.” Basically, because it is easy to abuse and that it affects allergy sensitivity towards co-workers and peers which have been problematic in the past.

Don’t get me wrong, I’m not opposed to wearing perfume but, you have to be mindful, considerate and conscious of your audience. Maybe that was the case with the above-mentioned guest. I don’t know; share your experiences concerning this matter.

Arnita Nina Kindle is an image consultant and certified diversity professional, specializes in corporate and individual professional presence. She is available at ninakindle@yahoo.com, http://ncimage.blogspot.com and 216.390.1373.

On 'casual Friday,' leave the T-shirts, Crocs in the closet

By Jill Haney, AICI


Since more companies are going to a "jeans Friday," what are the appropriate jeans, top/shirt, and shoes for a corporate environment?


Business casual and "jeans Friday" have certainly added to the conundrum of appropriate workplace attire. It is important to remember the messages that are sent in the way we choose to dress for work.


Being consistent, on a daily basis, in the way you dress is a great way to build credibility for our work ethic.

I recommend, for men and women, a dark wash denim with little or no distressing - holes, fading or whiskers.


For women, I recommend a flare-leg or a trouser-leg denim, as this is dressier and more professional. Tops should be in high-quality fabrics, with an excellent fit, as "jeans Friday" is not the time for sloppy or rumpled dressing.


For men, I recommend a long-sleeved woven or knit shirt topped with a blazer or sport coat.


Women have a little more leeway with the sleeve length, but a fitted jacket adds an element of professionalism and sophistication. It is not necessary to wear a blazer or jacket, but it adds a professional look that will not go unnoticed.


Shirts with writing are not appropriate in the workplace unless specifically promoting the company or a special event.


Shoes should match the outfit and should be polished and in excellent condition. I suggest women wear a slight heel to pull the outfit together. Men should wear a black or brown loafer or slip-on but should not wear a dress shoe with the jeans. There are many options of dress-down styles of classic dress shoes for men.


Athletic shoes are not appropriate for casual days.


A few thoughts on business casual in general and good rules to follow:

Clothes should be clean and the wearer should be well-groomed. Business casual is not the time to try a sloppy look.


Always look to the managers and superiors in the office to determine what is appropriate, and never dress more casually than your subordinates. Remember, dress for the job you want, not the job you have.


Finally, when in doubt, opt for a dressier look, as it is easier to dress down than to dress up an outfit.


Jill Haney's Cincinnati-based business, JH Image Consulting, conducts individual and corporate group training on appearance, behavior and communication. Reach her at 513.505.2732, jill@jhimage.net or www.jhimage.net.

It's YOUR Network

How well are you connected?

By Kristen Kaleal


As image consultants, we can certainly offer our clients a lot of services and speaking topics. But we need to be the first to realize that we can’t to it ALL. Once upon a time, I used to offer makeup services, and then I said to myself, “Hey wait a minute, this isn’t my strength. I don’t really love doing it. I know what I’m doing, but I’m not a true pro.” I had to think about how I was NOT serving my clients the best I could because I was choosing to do it myself.


A few years ago, AICI had a Member Minute on this topic. You can read it here. I realized I had been doing what the article suggested all along – being a great little networker - but I needed to bring it up to the next level. Since then, my career started to thrive locally – sometimes it’s been totally out of control!


I think it is worth revisiting because this advice is always useful, whether you’re a seasoned pro or just starting out. Remember, no image consultant is ever an island! And the more of a network you have, the more you entrench will yourself as the ultimate resource for anything anyone needs in the local beauty, image or style world!


Who’s in Your Circle?

Here is the list from the original article. See if you can start filling in names of professionals you know. YOU may be the professional in some of these areas.

Fashion Stylist
Personal Shopper
Retail Salesperson
Trainer (Corporate or Other)
Corporate Outplacement Advisor
Plastic Surgeon
Cosmetic Dentist

Dermatologist
Makeup Artist

Dress Maker/Custom Tailor
Boutique Owner
Interior Designer (using your colors in the home)
Personal/Business Coach

Event Planner
Personal Trainer
Nutritionist
Chiropractor
Hair Stylist/Colorist

I would also recommend:

Life Coach

Professional Organizer

Gym/Fitness Center

Color Consultant

(I’ve found that not every image consultant does color)

Photographer

Communications/Presentation/Media Coach

Web Developer/Online Brand development

Department store


Here are a few of my recommendations – from a lot of personal experience!


* Have a salon you can refer to in every part of town (not just your personal hair stylist who is close to home). Meet with salon owners or make connections whenever you can. If you see someone whose hair you love, ask where they had it done. Connect with the salon owner, and if you like them, add them to your network.


* Have more than one store that you work with. Make sure that you have a relationship with the store manager. Depending on your market, be sure to have your favorites at all levels of clientele. Because of my market, I have a mid-level department store (and shop at three main locations where they know me) and a mid-to-high end store and a few boutiques.


* Your network can help you sweeten the deal for hiring you for local speaking work. Offer to throw in a salon or spa certificate (that you can sometimes get for free from your network) to raffle off to participants. I’m also able to get department store gift cards because I bring clients to their stores. Your ability to be generous (at no cost to you!) will bring you business!


* If you’re working with a business owner and their online presence is not consistent with the personal brand you are helping them develop, don’t be afraid to recommend taking another look at their business brand. Sometimes a business brand that needs help is undermining all the personal image work you’re doing with a client! Do you have someone you could refer to in that instance?


* As with all networking, the more you GIVE, the more you will always get back!

Kristen Kaleal is an image consultant and personal stylist, based in Cleveland, OH. Her clients include television personalities, professional athletes, major corporations, online daters and just about everyone in between. She is a popular online and print columnist and a recognized expert in the local media. She can be reached at (440) 742-0385 or kkaleal@aol.com. www.kkimagedesign.com